Working in the safety critical world of air traffic control, NATS has a strong record in the provision of peer support (Critical Incident Stress Management – CISM) to colleagues across the business. As the number of flights across the UK has dropped dramatically, a lot of our employees have been put on furlough. With more spare time on our hands, we were honoured to be asked to assist the NHS fulfil their own employee support helpline and play our part.