For many years the default position for big public consultations has been to have a consultation document buttressed by a range of engagement processes, most notably public roadshows. The pandemic has made us rethink how we approach a consultation, and it has resulted in a more effective approach that now might well become the new default position. 

From time to time, you might hear us talk about airspace changes. But we rarely talk about the work that goes on behind the scenes to deliver the end result. Every change is broken down into elements, all managed by different teams – from safety experts to engineers who work closely to put their individual puzzle pieces together. These teams must ensure they deliver their pieces of the puzzle on time so that projects don’t slip, and airspace changes can always be delivered on the date that has been planned.

I went to Westminster last night with the CEO of Heathrow to meet a group of MPs to discuss what their constituents are telling them is more flights and more noise over their homes.