Improving Performance

The world is a very different place than it was 10 months ago. The demands on us as an ANSP and the support our airport customers need are totally unlike what we were dealing with this time last year. Covid has forced us all to adapt and in doing so we’ve learnt some valuable lessons.

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The dramatic fall in traffic we’ve seen across the Atlantic has given us a window of opportunity to do things differently, and to introduce things more quickly than otherwise might have been possible. So, we’re going to disband the Organised Track Structure on days where we don’t believe they are necessary.

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Emotional resilience is an important trait in any workplace as it allows individuals to adapt to stressful situations, not least for air traffic controllers who work in a high-pressure environment every day. Dr Emma Egging of the Jon Egging Trust tells us more about what she learnt about developing emotional resilience from speaking to Katie Fisher, a Chartered Occupational Psychologist in the NATS Human Performance team, and Marie Chandler, Director of Quality, Health, Safety and Wellbeing at NATS.

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During a series of trial flights, NATS has been working closely with the Maritime Coastguard Agency (MCA) to assess how remotely piloted and unmanned aircraft can be used for search and rescue operations by HM Coastguard.

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How we build back better is at the forefront of many people’s minds. But it is wrong to assume that it is only the pandemic that has spurred this action from the aviation industry. In fact, it has only accelerated the work that was already happening to improve the sustainability of flying.

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Since the days of the first control tower 100 years ago – complete with its flags and lamps – airport air traffic control has followed one very simple principle – see aircraft, control aircraft.   But as airports have grown in size over the century, it’s become more and more difficult to give the air traffic controllers the best possible view of […]

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Seventy years ago, there was a revolution in air travel. Radio Detection and Ranging – or ‘radar’ – gave air traffic controllers their eyes on the skies. They could see aircraft, in real time, anywhere. Well, almost anywhere. The truth is radar has always had one inescapable limitation – you need something solid to build one on…

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Collaboration has always been a key part of the way we work at NATS and even during these socially distanced times, we have continued to work closely, even if remotely, with our partners. This has been demonstrated most recently by our work with LVNL, the Dutch air traffic navigation services provider, running Intelligent Approach simulations while maintaining social distancing and engaging virtually across national borders.

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The Covid19 crisis represents a once in a generation opportunity to ‘build back better’, so how successful was DHL’s ‘perfect flight’ what lessons can we learn?

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From time to time, you might hear us talk about airspace changes. But we rarely talk about the work that goes on behind the scenes to deliver the end result. Every change is broken down into elements, all managed by different teams – from safety experts to engineers who work closely to put their individual puzzle pieces together. These teams must ensure they deliver their pieces of the puzzle on time so that projects don’t slip, and airspace changes can always be delivered on the date that has been planned.

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