Customer

Since becoming a Public Private Partnership in 2001, all of us at NATS have worked hard to deliver a service that is as safe and efficient as it can be, while reducing costs and offering greater value to our airline customers.

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As a British Airways pilot on the Airbus fleet based at Heathrow, I am all too familiar with the impact of strong headwinds on final approach into Heathrow. We know that TBS will not solve all strong wind delays but it will certainly reduce the length of our inbound slot delay.

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