Heathrow-based air traffic controller Ady Dolan, recently gave an interview on BBC Radio Newcastle, talking about day to day operations at the world’s busiest dual runway airport.

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There’s been a lot of news in the press recently about pilots falling asleep on the job. So what better time for our very own Head of Human Factors, Neil May, to talk about the work being done at NATS to combat fatigue and ensure that controllers at the top of their game when at work.

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